Customer fulfillment process is a vital aspect in the whole course of designing custom software or web application for the clients. At DynamicARK, first the estimates regarding designing software application are provided to the Client engagement team then our customer fulfillment process starts.

Plan and Detail
When DynamicARK gets confirmation about certain project of developing web application from a client then a list of detailed feature is prepared. Then comes the allocation aspect; the software development project and its related works are allotted to the respective leads in the Design and Development team of DynamicARK. The documents regarding software application requirements and the Use cases are created here. Then the architecture of software design is communicated to the organization. Finally, DynamicARK then starts working on the model of custom software development.

Design and Development
DynamicARK follows a continuous process for developing a web application. After sorting out all the groundwork requirements, DynamicARK rapidly builds the prototype of the software design or web application. Then this prototype of web application is continuously evaluated till it turns out to be the final product that will serve the business purpose of the client. Thus the methodology of DynamicARK for designing software or developing web application is thoroughly defined and detailed.

The following are some of the prominent features of Customer Fulfillment Process in DynamicARK:

Being aware about the Work in Progress:
Visibility of work in progress is extremely important and a revolutionary approach that DynamicARK follows during the process of custom software development, especially in case of offshore development and outsourced services. DynamicARK is completely aware of the fact that, when a client out sources a requirement of custom software development or web application, they always seek high visibility of the work in progress. That is why customer fulfillment process is so very important in the whole development procedure of custom software or web application. DynamicARK allows complete transparency in the software application developing process so that the client remains fully aware about each stage of development. Here are the broad milestones in this process:

Prototype
The phase of Prototype in designing software application is the most important one that gives the clients an idea of the final outcome. Prototype displays more than visual representation of the customers’ requirements regarding the custom software development. Prototype helps in maintaining smooth communication between user and developer with different backgrounds where the blurred requirements can be given a clear definition while risks and costs are reduced in the process of custom software development. Thus DynamicARK virtually follow prototype in the methodology of designing software web application. The client evaluates the prototype of the software application and DynamicARK delivers the final product from the final "evolutionary prototype".

The Proof of Concept
Many parts of the prototype ask for an intermediate delivery stage before the final delivery of the software application that aims to establish the proof of concept. The client can now almost feel the software solution that they had assigned DynamicARK to develop. DynamicARK then stretches the custom software development procedure to completion.

Functional specifications document
DynamicARK provides a functional specification document which shows that how a particular project web or software application looks and works along with the utility of the final product. It also details how a user will interact with it. The software development procedure thus becomes smooth where there is easy management of client expectations and saving time on productivity.

The functional specification document of DynamicARK makes the user familiar with various departments, business and technology required for the custom software development project. The software application being developed is defined and its purpose is stated clearly here. Information models that help to communicate the concepts of the application like the user model, the designer model and the programming models are developed here.

DynamicARK lists out the various deliverables and documents that are created and delivered during the development and deployment phase of the web application.

DynamicARK measure software development processes at every stage and detailed reports revealing the same are submitted at every stage of our work. Customer fulfillment process of DynamicARK also takes into account change and risk management functions.

Final delivery
DynamicARK assigns a QC (Quality control) resource to every project at the very initial stage and proposes a Software Test Plan (SFT) for developing a web application project. This prescribes the scope of the testing involved and ensures that all the functional and design specifications are implemented. The QC representative of DynamicARK ensures that Unit testing of all the phases in a custom software development project, right from the requirements capture stage through the design, development to the final product is completed. Future recommendations are also made here.